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Introduction
This Cancellation and Refund Policy applies to GrowthAssist, a product of Techcream Services and Solutions Private Limited.
We aim to keep our policies fair and transparent. If something doesn't feel right, reach out — we prefer solving issues over hiding behind policies.
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1. Subscription Cancellation
You may cancel your subscription at any time.
Cancellation will stop future billing
You will continue to have access to paid features until the end of your current billing cycle
No partial refunds are provided for unused time after cancellation
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2. Refund Policy
We offer a limited refund policy under specific conditions.
a) Eligibility for Refund
You may request a refund if:
The request is made within 5 days of the initial purchase
You have not significantly used the paid features
b) Non-Refundable Cases
Refunds will not be provided if:
The request is made after 5 days of purchase
The service has been extensively used
The issue is due to misunderstanding of features already described
The account has violated our Terms and Conditions
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3. How to Request a Refund
To request a cancellation or refund:
✉️ Email: support@growthasist.com
Include in your email:
Your registered email ID
Payment details or transaction ID
Reason for the request
We aim to respond within 3–5 business days.
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4. Payment Processing
All payments are processed through third-party providers
Approved refunds will be processed back to the original payment method
Processing time may vary depending on your payment provider
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5. Free Plan
The free version of GrowthAssist does not require cancellation
No charges apply unless you upgrade to a paid plan
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6. Changes to This Policy
We may update this policy as our product evolves.
Continued use of the Service after updates means you accept the revised policy
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Contact Us
For any questions or requests regarding cancellations or refunds:
✉️ support@growthasist.com
📍 Techcream Services and Solutions Private Limited, Katni, Madhya Pradesh, India – 483770